Terms of Service

Terms of Service

These Terms of Service explain the rules for using the Gymshark website, shopping with us, placing orders, and contacting customer support.

Last updated: March 27, 2026

Overview

Welcome to Gymshark. These Terms of Service apply when you access our website, browse our products, create or use an account, place an order, contact customer support, or otherwise interact with our online store.

Throughout these terms, “Gymshark,” “we,” “us,” and “our” refer to Gymshark. “You” and “your” refer to the customer, visitor, or user of the website.

Acceptance of terms

By using the Gymshark website or placing an order, you agree to follow these Terms of Service and any policies referenced on this website. If you do not agree with these terms, please do not use the website or place an order.

We may update these terms from time to time. The version posted on this page applies to your use of the website and purchases made after the updated date.

Online store

The website is provided for personal shopping, product browsing, order placement, customer support, and related ecommerce use.

Store policies

Free Worldwide Shipping and 30 Days Free Returns are referenced in our store policies and apply according to the details posted on those policy pages.

Online store terms

You may use the Gymshark website only for lawful purposes and in a way that does not interfere with the website, other customers, our systems, or normal store operations.

  • You must provide accurate and current information when placing an order or contacting us.
  • You may not use the website for fraudulent, abusive, harmful, or unauthorized activity.
  • You may not attempt to disrupt, copy, scrape, reverse engineer, or misuse any part of the website.
  • You are responsible for keeping your account login details secure, if you create an account.

Product information

Gymshark aims to present product names, descriptions, images, colors, sizes, availability, and other product details as clearly as possible. However, product display may vary depending on your device, screen settings, browser, or other technical factors.

Product information may be updated, corrected, changed, or removed at any time. We do not guarantee that every product description, image, color, size, price, or availability detail will be error-free at all times.

Pricing and availability

Prices and availability may change without notice. Products may be limited in quantity, discontinued, unavailable, or subject to correction if an error is identified.

If pricing, product information, or availability is incorrect, Gymshark may correct the error, cancel the affected order, refund the payment where applicable, or contact you for next steps.

Orders and payment

When you place an order, you agree that the information you provide is accurate and that you are authorized to use the selected payment method. An order confirmation does not guarantee final acceptance of the order.

  • Orders may be reviewed for accuracy, payment authorization, availability, or suspected fraud.
  • We may refuse, cancel, or limit an order where necessary.
  • Payment must be approved before an order can be processed.
  • If an order is canceled after payment, we will arrange a refund where applicable.

Shipping reference

Gymshark offers Free Worldwide Shipping according to the details posted in our Shipping Policy. Shipping timeframes, processing details, tracking updates, and customs coverage are explained on that policy page.

Delivery estimates are not a guarantee. Shipping may be affected by order review, address accuracy, local delivery conditions, customs handling, weather, or other circumstances outside our direct control.

Return reference

Gymshark offers 30 Days Free Returns according to the details posted in our Return Policy. Return eligibility, item condition requirements, refund processing, exchanges, and return instructions are explained on that policy page.

Customers must follow the return instructions provided by customer service before sending back any item. Returns sent without contacting customer service first may not be accepted.

Account information

If account features are available, you are responsible for maintaining the confidentiality of your login details and for activity that occurs through your account.

Please contact us if you believe your account, order, payment information, or customer details have been used without permission.

Prohibited uses

You agree not to use the Gymshark website, products, services, or content for any prohibited purpose, including but not limited to:

  • Violating any applicable law, regulation, or third-party right.
  • Submitting false, misleading, fraudulent, or unauthorized information.
  • Attempting to gain unauthorized access to the website, systems, accounts, or customer information.
  • Uploading or transmitting viruses, malware, harmful code, or disruptive content.
  • Scraping, copying, reproducing, or commercially exploiting website content without permission.
  • Interfering with website security, checkout, payment processing, or normal store operations.
  • Using the website for spam, harassment, abuse, or deceptive activity.

Intellectual property

The Gymshark website may include text, graphics, product images, design elements, logos, names, layouts, icons, software, and other content owned by or licensed to Gymshark.

You may not copy, reproduce, distribute, modify, display, sell, or exploit website content without prior permission, except as allowed for normal personal shopping and website use.

Third-party links

The website may contain links to third-party websites, payment services, tools, or resources. These third-party services are not controlled by Gymshark.

We are not responsible for the content, policies, availability, security, or practices of third-party websites or services. You should review the terms and privacy policies of any third-party service you choose to use.

Disclaimer

The Gymshark website and related services are provided for ecommerce and customer support purposes. While we aim to keep the website accurate, available, and secure, we do not guarantee that the website will always be uninterrupted, error-free, current, or free from harmful components.

Product information, website content, availability, and services may change from time to time. Your use of the website is at your own discretion.

Limitation of liability

To the fullest extent permitted by applicable rules, Gymshark is not responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, inability to use the website, order issues, product availability, third-party services, or unauthorized access to customer information.

Nothing in these terms is intended to exclude rights or remedies that cannot be excluded under applicable consumer protection rules.

Changes to terms

Gymshark may update, revise, or replace these Terms of Service from time to time. Updates will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated terms.

Contact information

If you have questions about these Terms of Service, orders, shipping, returns, account information, or customer support, contact Gymshark at [email protected].