Shipping Policy

Shipping Policy

Gymshark offers Free Worldwide Shipping on eligible orders, with clear processing, delivery, tracking, and package support information below.

Free Worldwide Shipping: Shipping is free worldwide. Customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service and will be covered by us if applicable.

Processing time

Orders are usually processed within 1–3 days after the order is placed and payment is confirmed.

Delivery time

Estimated delivery time is 2–5 days after the order has been processed and shipped.

Tracking updates

Tracking information usually updates within 1–3 days after shipment.

Shipping destinations

Gymshark provides Free Worldwide Shipping. Orders may be shipped to available destinations worldwide, subject to order verification, address accuracy, and local delivery availability.

If a destination is unavailable at checkout or a delivery issue occurs, please contact us so we can review the order details and help with the next steps.

Shipping rates

Shipping is free worldwide. Customers are not charged a standard shipping fee for eligible Gymshark orders covered by our Free Worldwide Shipping service.

  • Standard shipping rate: Free worldwide.
  • Customs duties and import taxes: Included in Free Worldwide Shipping and covered by us if applicable.
  • Brokerage fees or other government charges: Included in Free Worldwide Shipping and covered by us if applicable.

Order processing

After your order is placed, Gymshark begins processing the order details, payment confirmation, item preparation, and shipment arrangement. Order processing time is 1–3 days.

Processing times may be affected by order volume, payment review, product availability, incorrect order details, or other issues that require customer support review.

Estimated delivery

Estimated delivery time is 2–5 days after shipment. Delivery estimates are not guaranteed and may vary due to weather, local delivery conditions, address issues, customs review, or delays outside our direct control.

If your package appears delayed, please check your tracking details first. If the tracking information has not changed for several days, contact Gymshark customer support for assistance.

Tracking your order

Once your order ships, tracking information will be provided when available. Tracking updates usually appear within 1–3 days after shipment.

  • Tracking may not update immediately after the shipping label is created.
  • Please allow 1–3 days after shipment for tracking activity to appear.
  • If tracking does not update after this window, contact us with your order number.

Wrong or incomplete address

Customers are responsible for entering accurate shipping information at checkout. Please review your name, shipping address, apartment or unit number, postal code, email address, and phone details before placing your order.

If you notice an incorrect address after placing an order, contact us as soon as possible at [email protected]. We will try to help, but address changes may not be possible once an order has entered processing or shipment.

Customs, duties, and taxes

Customs duties, import taxes, brokerage fees, and other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.

Customers should not be responsible for customs duties, import taxes, brokerage fees, or other government charges for orders covered by this shipping policy.

Lost, delayed, or damaged packages

If your package is lost, delayed, damaged, or marked delivered but not received, please contact Gymshark customer support so we can review the order and tracking details.

  • For delayed packages, include your order number and tracking number if available.
  • For damaged packages, include clear photos of the item, packaging, and shipping label if possible.
  • For missing packages, check nearby delivery areas, household members, neighbors, or local delivery points before contacting us.
  • We may need time to review the shipment details before providing the next steps.

Order support

If you have questions about processing, delivery, tracking, shipping destinations, address changes, customs coverage, or package issues, please contact us with your order details.

To help us assist you faster, include your full name, order number, email address used at checkout, shipping address, and a clear description of the issue.

Contact us

For shipping questions or package support, contact Gymshark customer service at [email protected].

Please include your order number and any available tracking information so our team can review your request.